Customer Testimonials
Gayle was super sweet and helpful. Even though I didn’t commit on buying a car today, she would make me return and recommend Steven Nissan.
Sad was very helpful and professional and did not rush me during the process of purchasing my car. I had previous experience with this dealer and felt hassled and deflated. This time around was better, and I felt better appreciated
To all who bought car from here, I advise you to check your contract they add money to the TOTAL section without itemized it, never again, they're pathological liars.
Enjoying my 2024 Nissan Rogue! I want to give a personal thank you to Matt Jones for his awesome service! He was very knowledgeable and kind and not pushy and so very helpful and answer all my questions and made me feel at ease. The team went over and Beyond to make things work for me and didn't make me feel like a number but instead, a person. I would definitely buy from them again
Everyone was so very friendly and helpful they made you feel right at home and offered you coffee and water and was very thorough
This dealership went out of their way to accommodate me and had me in tears! A personal thank you to Matt Jones and Tony for going through all the steps to make this happen for me! You guys are awesome thanks again!
Saad was great. He was very friendly and professional. I was able to get exactly what I wanted.
The absolute worse new car buying experience ever, I was lied to and told they made a mistake but they will not fix that mistake. Good luck if you decie to buy from here as I won't suggest this dealership to anyone thinking about buying a car.
Matt Jones was an excellent salesman and I would recommend him to any friends and family. He was super knowledgeable and very fast getting the entire process done. I enjoyed chatting with who and glad he was our salesman-he was not pushy and was pleasure to buy from.
Facility: Clean, bright, easy to navigate, great selection of vehicles
Staff: Friendly, knowledgeable, helpful, welcoming
Specifically, I had the pleasure of working with Saad to purchase my vehicle, and I cannot recommend him highly enough! He was fantastic to work with and is my first recommendation to anyone looking to purchase a new or used vehicle. I traded in and bought a used vehicle in one go and thanks to Saad and the team it went smoothly and honestly stress free. Saad answered all of my (many) questions and he, along with the rest of the Steven Nissan team, helped ... Read More DealerRater - Jan 21, 2025
Matt jones was amazing. 2nd time buying from him. Great guy. Put this man up for raise lemme tell ya this man is a great salesman and overall a great guy. Will fight for you and what you want.
Their service center is wonderful!! They are always able to squeeze me in and have a great price compared to other dealers around town. They are awesome at what they do.
The dealership is super friendly and fast at what they do! They helped me get a vehicle in a short amount of time and got me in and out of there!
Having always bought cars third party or through smaller dealerships I am finally in a financially secure position to buy a newer vehicle from a dealership and have found my experience with Steven Nissan to be extremely lacking.
I bought my 2020 Kia Rio (74,000 miles) at the dealership back in 2/2024, process for buying the vehicle was fine, though their knowledge on why no key fob existed was strange but can't help what the previous owner did or did not give them so I brushed it off. Car was detailed nicely and had the show room shine about it. When leaving ... Read More DealerRater - Oct 11, 2024
A month after I purchased the vehicle glue started coming through the paint where they took the stripes off and painted it. Apparently they didn't get all the glue off. I contacted the dealer and they would not fix the issue
Chris sold me my Nissan Sentra and I love it! He made it cool & fun. I definitely recommend seeing him for your next purchase. Awesome salesman. Until next time
Great experience. In and out of there quickly. Will highly recommend. Will go here every time!
worst car buying experience high pressure said would clean car and didnt was told would fill with gas did not do that also was unhappy with car so traded car at another dealer lost money on trade because overpaid for it first time tried to cancel service contract on car gave me the run around then when got them all needed paperwork it came up missing said i never gave it to them had to do it myself not going thru dealer would not tell anyone to buy from them ever will tell everyone i know to tell everyone never ... Read More DealerRater - Jul 25, 2022
Great service and Chris Johnson was amazing very friendly and helped us out a lot
Great place to buy or sell your next vehicle !!!! Great inventory and atmosphere!! Ask for Mark !!!
Great dealership. Got a lot of assistance from the Garrett. Recommend to anyone that needs a car.
The service department at this dealership gets 5 stars and is the best part of the dealership. Mike Rocca is an awesome representative for their service department. They go above and beyond to take care of the car and make sure everything was done to customers satisfaction.
Have dealt with This dealership for 14 years and always pleased with the work and friendliness of the staff. It is so conveniently located to my home too.
Very attentive and work extra hard to make sure they get a deal that works for you. They offered me more than a fair price for my vehicle in order to trade it/sell it to them. I would like to see the service department be a little bit more focused on making the customer happy, but their work is solid. The dealership regularly has a wide selection of trucks available. That is an indicator of how tuned in they are to the local market here in the Shenandoah Valley.
The overall experience was easy, no pressure just got the job done. Very kind and courteous staff.
Smooth and transparent, great atmosphere and everyone was knowledgeable making me feel comfortable in my purchasing decision. I will definitely be returning here in the future.
In all my car buying experience, I have never been this impressed. Buying a car has never been this easy. Will be a repeat customer.
Excellent customer service Chris huffman sales and leasing consultant very knowledgeable of cars. Steven nissan alot of cars for you to decide what to get.
Best place to buy a car in the area. 10/10. I would highly recommend buying a car from Chris at Steven Nissan.
Had a great experience and I will definitely come back!
Robert was very helpful and gave full answers and descriptions to everything asked.
This was a great buying experience! I would highly recommend this dealership to anybody in the market for a vehicle! They are very transparent in the buying process.
I HIGHLY RECOMMEND STEVEN NISSAN, THE ENTIRE TEAM WAS VERY HELPFUL, AND THEY GOT ME INTO THE VEHICLE I WANTED, AND WITHIN MY BUDGET. HIGHLY RECOMMEND
Warm and welcoming atmosphere! Not pushy and made me feel like I was making an educated decision. I would recommend my friends and family do their shopping and service at Steven Nissan!
They are very friendly and easy to talk to. They have a lot of vehicles to choose from and pricing is good. Fast service as weell
Everyone here is so helpful! Feel so welcomed from the start! They helped me find my dream car! Great place to go! 10/10 recommend!
Great sales people and amazing staff to help make finding a car easy
This was the greatest dealer experience I have ever had! I highly recommend working with the sales team, finance team, and the service department! I will definitely return!!
The salesman I worked with was great. Professional, courteous, and listened to what I was looking for. He kept in touch and let me know when cars came in he thought I would be interested in. The whole buying process was quick and easy. Mark Lotts was super.
I live in Shawano WI and was looking for a low mileage convertible for my wife. Steven Nissan a nice 2013 Chrysler 200. Mark worked with me on the purchase and also arranged to have it shipped to me in WI. When it arrived, we noticed that the brakes were squeaking and it pulled a bit to the right. I brought the car to my local dealer and they went though it and fixed the 2 issues. The care came with no warrantee, but after I told them about the issue and the cost for the repairs, they agreed to send me a ... Read More DealerRater - Jul 24, 2021
While at Steven Nissan I had a very good first experience shopping for a vehicle and the salesman was very helpful and nice. I highly recommend this car to anyone shopping for a vehicle..
Chris Huffman was very helpful and made the process super easy! I would definitely recommend people buy a car here! I am very glad I came to Steven Nissan.
Mr. Holmes was very professional and helpful in finding the car that best suited our current needs and budget. He was very courteous and knowledgeable
JT Massey was personable and efficient. He had very good product knowledge and seemed enthusiastic about his job. He helped us find and secure the right vehicle for us. I would recommend people to the Steven Massey dealership. Thanks JT!
Awesome dealership to work with . Mike Bell was great salesman
mark is the best salesman I have ever had he respects his customers and I want to thank him very much and Nissan you helped me refinance a vehicle awesome job thank you ve
We love Steven Nissan. We have purchased our last 2 vehicles there. The professionalism is superb. Our salesman Wayland was very knowledgeable and helpful. Finance manager Tony went above and beyond to work on an issue with finance company. Highly recommend.
Helped me with my dream car. TONY did wonderful job and Mark is my number 1 sales person. My new car is just what they new I needed. Thank you so much.
I enjoyed working with Weylin Homes , he was very friendly and helpful . They had the truck I wanted at a fair price . I believe they were honest on the trucks history
We had an excellent sales experience and would definitely purchase another vehicle from this dealership. They made the process really easy and we were in and out quickly.
Robert was super helpful and made our experience easy and smooth. Very friendly and helpful staff with a team environment as they were all dressed up for Halloween!
Robert helped me with a purchase for a used vehicle, and was very helpful and honest with the history and a check engine light that came on during the test drive. The dealership fixed the check engine light and I ended up purchasing the car.
Thanks JT for the awesome help of getting my 2020 Maxima. I appreciate the patience and enjoyed the good conversation and laughs we shared! Great overall experience at Steven Nissan!
Excellent experience at Steven Nissan! The price was fair and the trade in value was better than other dealers in the area. I highly recommend this dealer.
The staff was great to me and they went out of their way to make this a positive buying experience!! Would definitely recommend to others!!
I am very pleased with the way my saleslady dealt with me. Very friendly and efficient. This was the first purchase I have ever made in my own.
Trevor was one of the best sales representatives I've ever had! He was very attentive to everything I needed and made sure I was in great hands. Will be recommending him to everyone!
Great staff and friendly reps _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
It was the best car buying experience I have had in years, everyone was so helpful and cooperative!!! I arrived at 9:15 and drove out in my new truck at 12:30, so efficient!!!
I had an excellent experience at Steven Nissan. Trevor was highly attentive to all my needs and handled everything very professionally. I highly recommend this dealership. Don’t forget to ask for Trevor!
Trevor was great at communicating with me and helping me understand about the pricing and financing wonderful sales rep and would recommend family and friends to come to him
ROBERT Pendleton IS AMAZING! Let me clear that up, he's the only reason I went back and got the vehicle.
Low score has nothing to do with my sales person,, he was great!
I went in to buy a car, found the vehicle i liked and applied for financing. Waited for a long time due to my credit challenges. Was told I was approved, but they couldn't sell the vehicle low as the lender wanted to. No biggie, ill do cash. Was told I had first rights and no one else can buy it until I say i ... Read More DealerRater - Jul 24, 2020
Zack Zimmermann and the others did a wonderful job helping me with the purchase of my 2006 jeep grand Cherokee. I was on the fence whether to purchase it or not. I even went to another dealer to look at a different vehicle which didn't pan out. I came back and and they treated me like I came in for the first time.
This was a great expanse buy a car the salesman Was helpful and great to work with and all other staff Was very playful and helpful
Jake and team were able to find the perfect used vehicle that far exceeded our expectations. We were informed on what we should be looking for and alerted when something was available in a timely manner. Upon closing the deal the team was professional and attentive to all details. Tony was able to effectively communicate different warranty options without pressure. Two thumbs up, would recommend.
Jason seemiller helped us get the car we wanted and got us on our way. Quick and easy process and good people to do business with.
I’ve been a customer before and Zack is an absolutely amazing sales professional. He deserves five stars! The rest of the experience this time was not good. The advertising on the website, bad credit/ no down payment and some car info, was inaccurate. When my elderly retired mother tried to inquire about financing of certain vehicles she was cut off and told they didn’t qualify or she needed near perfect credit to get those (inexpensive) vehicles financed. We are from out of town so we purposely did everything, including the finance applications, the day before we drove up ... Read More DealerRater - Sep 25, 2019
During my time at Steven Nissan, from the time I walked into the door until the moment I drove off in my new car, all my questions were answered. The people there are extremely polite, and try to help find a car that suits you, but is also in your price range. I would absolutely recommend stopping by if you’re looking for a new/used car.
I purchased a used 2016 Honda Odyssey from this location. The car exhibited an issue with the door latches the day after purchase. The sales manager Mike said he "couldn't absorb the cost" of repairing the doors. After being brushed off by him and getting in touch with the owner we settled on a deal to get them repaired (but not free). Lots of employees standing around and no communication between the sales team and service office. Since then this vehicle has been nothing but problems (transmission, radiator, springs, steering column). I'm disappointed in the entire purchase ... Read More DealerRater - Aug 13, 2019
I typically do not enjoy the car buying experience but Steven Nissan and Bo Hobbie was great! 10 out 10 would buy another vehicle from Steven Nissan.
Always been prompt, helpful, and friendly servicing my husband’s Pathfinders of which he purchased his last two new at this dealership. Very helpful in helping me purchase my new Murano.
Tony is the guy to go to if you want to buy a new car! Very attentive to all your needs and can get you a great deal!!
Zach was very friendly and made me and my child feel very welcomed. He showed very amazing customer service all the way to the end. I will definitely be tell friends and family members about this place. I love my new car!
Sal was very helpful, but not pushy. Buying our car was simple, and we’re happy with our purchase. Would definitely recommend to family and friends!
I love my 350z. Trust me when I say this, I buy a lot of cars. I’m kind of a big deal. People know me.
The sales staff here is second to none. JT was ours and he was very knowledgeable and patient with our many questions. He showed us a variety of vehicles and we couldn’t be happier with our choice. When we are in the market for a new vehicle again, we will reach out to JT and Steven’s. Thank you for your outstanding sales staff and service.
Had a great experience, was desperately in need of a vehicle for my new job, and Bo made the process very simple. Over all I'm very satisfied.
They are so helpful and very considerate . They let me get exactly what I wanted and all the times I came back it was awesome
Jason Seemiller soent alot of time helping me find the perfect vehicle to suit all of my needs for both family and work...I definitely recommend him. We will be returning to purchase our daughters first car very soon:)
Everyone was helpful and they have a great team of employees who work great together, feom the sales to the finance We were greeted with friendly professionals.
I am totally satisfied with my experience at Steven Nissan. The price was great, the transaction was smooth and easy, the service was exceptional. Special thank you to Tristan Childress for making this fun and joyful experience! PS: I love my new car:)
I spoke with Charmaine on Wednesday about at 94 Toyota they had online filled out the app she called last minute on friday before wer to be there on sunday to purchase saying its to old a model to get financed, they new this before hand no one bothered to tell me, she was going to called me back on friday NOTHING never heard from her. Called saturday she put thru to the manager Andy after discussing our issue we decided on a cash price and he told me to bring tags they would take care of everything. Sunday we got ... Read More DealerRater - May 28, 2018
We had been looking at vehicles for several months...we were debating between three vehicles at three dealerships. When we met Patrick, he was ready with answers to all our questions, he was attentive and sincere. We never felt pressured, but felt taken care of. We LOVE our new Nissan Rogue, and the experience with the team at Harrisonburg Nissan was terrific, especially our sales consultant, Patrick French. Thanks!!!
Another great experience at Harrisonburg Nissan! We love our new Pathfinder and the whole team is fantastic. I’d definitely recommend this dealership to anyone looking for a vehicle.
Have been a customer of Harrisonburg Nissan since 2004 and will continue to be! This was our 7th purchase. Bo Hobby has been by my side on every one! Thank-you Bo and Harrisonburg Nissan
We found everyone at the dealership friendly and knowledgeable. It made our purchase go very smoothly from start to finish. Bo Hobbie was very helpful in getting us a good deal. His kindness and cheerful attitude was appreciated.
I was Referred to Zach and this dealership by a close friend. I couldnt have asked for a better salesman. He was helpful, fun, cheerful, he even sang in the car to me, he got me a deal and treated me with the utmost respect i couldve asked for! I highly recommend Zach to EVERYONE and the Harrisonburg Nissan dealership!! :)))))
The staff here are very friendly and helpful. They worked very hard to get me in the vehicle that fitted my needs. Harrisonburg Nissan will be the only dealer I'll ever go to in the future. Thank you!
Purchase of new vehicle went quite smoothly. All on staff were quite helpful and personable. Closing and paperwork went seamlessly. Review of features prior to driving lot was quite helpful and informative.
They were so helpful and so nice . So blessed to have been a customer of there's. Thanks Travis and bo you two were great.
This dealership helped me get into a wonderful new car for decent price. I would definitely recommend them. Everyone here is so friendly, & they make you feel very welcome.
I really like the Versa Note, It is perfect for me and everyone at Nissan was great. Bo and Duane were excellent and explained everything greatly!
We have been repeat Customers for the last 25 years. Harrisonburg Nissan is the only folks we want to deal with when purchasing a vehicle. Great customer service, and the Service dept is the best in Harrisonburg. Love all those guys!
Bo Hobbie and other personnel at the Harrisonburg Nissan dealership made the experience painless. Nissan is such a great brand that I don't buy often, but when I do I feel they have my back!!
My girlfriend & I had been looking for another car for quite some time & she made a comment saying to go check out Harrisonburg Nissan. So we went & Zach was our salesman & he's a great person & was able to work out a great deal for me. My visit there was a great one & I would recommend him for anyone looking for a new car.
Bo was nice and made it an easy experience . it was my 2nd purchase of Nissan Truck. Bo went over all new option available options.
It was great they were outside ..meet me at the car invited me in.wirk at getting me a car ,showed me the car I had asked to see, wasn't pushed or rushed,tryed the car out..was just great..
I needed a cargo van for my business that had to carry heavy carts. This meant customization of ramps and a winch. A lot of problem-solving was needed. Stacy found four local machine shops for me. Very helpful during an extremely busy week.
I had a very pleasant, professional and rewarding experience at Harrisonburg Nissan. Stacey Williams walked me through the entire process with good advice, helpful resources and no pressure. I am very, very happy with my Altima purchase and grateful to the entire Harrisonburg Nissan team that took care of me.
I have owned a car from this dealership for the past 9 years. The service has been exceptional. Knowing my 2008 was getting high in mileage, I knew that I wanted to buy with Harrisonburg Nissan again. They have gained my trust and I really wouldn't consider going anywhere else.