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Its not often a salesperson defines a dealership but in this case Fritz Jean does exactly that. Fritz was courteous, trustworthy, friendly and the utmost professional. Fritz couldn't do enough for us to make our customer experience 2nd to none. We're first time Mercedes buyers but would highly recommend checking out Competition Mercedes and working with Fritz if your interested in terrific service. When we look for our next car you can be certain we will definitely be coming back again.

Read at DealerRater

Excellent customer service from Ricardo Gonzalez of Mercedes Benz Smithtown! My wife and I leased a new 2019 MB C300 and could not be happier with the price and the service. The dealership is very modern, clean, and spacious. Rick was very patient, no high pressure sales pitch. My wife and I both test drove the C300 with Rick, who was knowledgeable about the car’s features. We made our decision to lease a brand new 2019 model with certain features and color; Rick dutifully searched the inventory as new 2019s began coming in and notified us promptly when he found one with all the features we wanted. Note: Factory orders take longer so we wanted a car that was in stock. Got an excellent price on the car from Rick and through the Cosco Lease program; Rick threw in a bunch of extras on the car for free. Picked up the car and it was all cleaned, polished and stationed in a designated closed space at the dealership for customer pickup. The final “checkout” was fast and efficient. Got an inside and out tutorial on how to use the features of the car and got my wife’s cell phone paired to the car and also linked up with My Mercedes Benz (allows for remote features of the car to be activated from the cell phone). Rick even had a goody bag for us as we were leaving. Overall excellent experience and would recommend anyone considering buying or leasing a MB to use this dealership and ask for Ricardo Gonzalez.

Read at DealerRater

Excellent customer service from Ricardo Gonzalez of Mercedes Benz Smithtown! My wife and I leased a new 2019 MB C300 and could not be happier with the price and the service. The dealership is very modern, clean, and spacious. Rick was very patient, no high pressure sales pitch. My wife and I both test drove the C300 with Rick, who was knowledgeable about the car’s features. We made our decision to lease a brand new 2019 model with certain features and color; Rick dutifully searched the inventory as new 2019s began coming in and notified us promptly when he found one with all the features we wanted. Note: Factory orders take longer so we wanted a car that was in stock. Got an excellent price on the car from Rick and through the Cosco Lease program; Rick threw in a bunch of extras on the car for free. Picked up the car and it was all cleaned, polished and stationed in a designated closed space at the dealership for customer pickup. The final “checkout” was fast and efficient. Got an inside and out tutorial on how to use the features of the car and got my wife’s cell phone paired to the car and also linked up with My Mercedes Benz (allows for remote features of the car to be activated from the cell phone). Rick even had a goody bag for us as we were leaving. Overall excellent experience and would recommend anyone considering buying or leasing a MB to use this dealership and ask for Ricardo Gonzalez.

Read at Cars

Excellent customer service from Ricardo Gonzalez of Mercedes Benz Smithtown! My wife and I leased a new 2019 MB C300 and could not be happier with the price and the service. The dealership is very modern, clean, and spacious. Rick was very patient, no high pressure sales pitch. My wife and I both test drove the C300 with Rick, who was knowledgeable about the car's features.  We made our decision to lease a brand new 2019 model with certain features and color; Rick dutifully searched the inventory as new 2019s began coming in and notified us promptly when he found one with all the features we wanted. Note: Factory orders take longer so we wanted a car that was in stock. Got an excellent price on the car from Rick and through the Costco Lease program; Rick threw in a bunch of extras on the car for free. Picked up the car and it was all cleaned, polished and stationed in a designated closed space at the dealership for customer pickup. The final "checkout" was fast and efficient. Got an inside and out tutorial on how to use the features of the car and got my wife's cell phone paired to the car and also linked up with Mercedes Me Connect (allows for remote features of the car to be activated from the cell phone). Rick even had a goody bag for us as we were leaving.  Overall excellent experience and would recommend anyone considering buying or leasing a MB to use this dealership and ask for Ricardo Gonzalez.

Read at Yelp